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New Clients should arrive 10-15 minutes prior to scheduled appointment to check in and fill out any required paperwork. We do our best to accommodate late arriving clients based on availability but are not always able to do so. Keep in mind if accommodated, your appointment time may be shortened to not effect other clients appointments. You will be charged for the full appointment.
To better serve our clients, we require 24-hour notice for cancellation of appointments or there is a service charge for all services scheduled. Clients that no show or cancel without 24 hour notice will be asked to pay for their missed appointment and secure the next appointment with a credit card for the new scheduled service amount. 24 hour cancellation is required for services scheduled with a gift certificate to avoid full redemption of the scheduled service on the gift certificate.
Groups of 2,multiple services booked or eyelash extensions require 50% deposit due at time of booking to secure appointment. A 48 hour cancellation is required to avoid loss of deposit.
Wedding parties require 50% deposit with 30 day cancellation to avoid loss of deposit. Parties of 6 or more will be charged automatic 20% gratuity.
We do not accept personal checks. For past checks written; We charge a $25 returned check fee. Unpaid returned checks are handled in the following manner; turned over to the Placer County District Attorney's office for restitution and criminal prosecution, small claims court or Collections.
We reserve the right to refuse service.
Children are welcome as clients only, please make daycare arrangements prior to your appointment services. You may be asked to reschedule your appointment.
Pets are cute but are a violation of State of California Board of Barbering and Cosmetology. Clients with pets other than a seeing eye dog will be asked to remove the pet or place it in a zip up carrier.
All sales are final.
We do not offer refunds for services or product, no exceptions, ever.
Prices are subject to change without notice, please consult your Stylist/Esthetician prior to your appointment.
Appointments subject to availability.