New Clients should arrive 10-15 minutes prior to scheduled appointment to check in and fill out any required paperwork. We do our best to accommodate late arriving clients however are not always able to do so. If we are able to accommodate you, your appointment time may be shortened to not effect other clients appointments.
You will be charged for the full appointment.
To better serve our clients, we require 24-hour notice for cancellation of appointments or 48 hours on appointments with paid deposits. Clients that cancel without 24 hour notice will be charged 50% of the appointment missed or $25 minimum. Clients that have paid a deposit on a 48 hour required cancellation forfeit the deposit in full if the appointment is cancelled in less than 48 hours. No shows will be charged the entire amount of the service missed PLUS next appointment total with a credit card for the new scheduled service amount . Services scheduled with a gift certificate follow the same above policy .
We do understand that emergencies happen and do our best to be understanding. A qualifying emergency is what would be considered an emergency at any job.
We do not accept personal checks. For past checks written we charge a $25 returned check fee. Unpaid returned checks are turned over to the Placer County District Attorney's office for restitution and criminal prosecution.
We reserve the right to refuse service. Children are welcome as clients only,please make daycare arrangements prior to your appointment services.
All sales are final. We do not offer refunds, no exceptions.
We LOVE animals however only Service animals are allowed
Prices are subject to change without notice, please consult your Stylist/Esthetician or Massage therapist prior to your appointment.
Appointments subject to availability.